User does not exist with this email

Created by Nids Esplana, Modified on Tue, 21 Feb 2023 at 07:09 AM by Nids Esplana

If you are getting this error when trying to sign in with an existing account:

Follow these steps:

  1. Visit Forgot Password page to reset the password.
  2. Add the registered email address to receive a password link and reset it. 
  3. Follow the prompts here.

If you are still having the error, check the spelling of the email as well as if there is possibly an issue with how it was being typed on the login page or how you have registered it. 

Feel free to contact us

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