If you are getting this error when trying to sign in with an existing account:



Follow these steps:


  1. Visit Forgot Password page to reset the password.
  2. Add the registered email address to receive a password link and reset it. 
  3. Follow the prompts here.


If you are still having the error, check the spelling of the email as well as there is possibly an issue with how it was being typed on the login page or how you have registered it. 


Feel free to contact us