Audio is playing but no video on my device

Created by Nids Esplana, Modified on Tue, 06 Sep 2022 at 07:50 AM by Nids Esplana

If you are experiencing no video but there is audio on your device while streaming through Reveel, you must do the following:


  1. Check your internet connection
  2. Restart your app or your device
  3. Update your software or the version of your app
  4. If you are experiencing the same, switch to different wifi.
  5. You can also delete and reinstall the Reveel app.
  6. Restart your device and then try to play some films again.
  7. It should fix it if it is not a device issue.


Need More Support?


If you need further assistance, please use the Live Chat at the bottom and chat with our amazing Customer Support Team or email support@reveel.net.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article