If you are experiencing no video but there is audio on your device while streaming through Reveel, you must do the following:
- Check your internet connection
- Restart your app or your device
- Update your software or the version of your app
- If you are experiencing the same, switch to a different wifi.
- You can also delete and reinstall the Reveel app.
- Restart your device and then try to play some films again.
- It should fix it if it is not a device issue.
Need More Support?
If you need further assistance, please use the Live Chat at the bottom and chat with our amazing Customer Support Team or email support@reveel.net.
If you're a filmmaker or a creator, submit your films here. If you're thinking of partnering your business with us, let's talk!
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